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New edition of ISO 9001 expected by 2026

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The evolution of ISO standards never stops, as they are living and dynamic standards, always in step with the times. It is no coincidence that they have undergone significant revisions several times over the years to meet the challenges imposed by globalisation and a rapidly changing environment. One example of this evolution is ISO 9001: the world’s best-known and most widespread international standard for quality management systems, which has been amended several times in the past, is undergoing another major revision. ‘The new edition, ISO 9001:2024, which will presumably be published in September 2026, will introduce highly innovative themes to respond to emerging global challenges in terms of digitalisation, artificial intelligence, climate change and information security management,’ says Manolo Valori, Technical Director of CVI Italia, the Italian branch of the Slovakian group CVI SRO, who, two months after his last interview, takes up a highly topical issue, examining in detail the expected changes to the standard.
by Roberta Imbimbo

Dr Valori, the revision of the IS0 90001:2015 standard aims to enable companies to proactively address the new challenges imposed by a rapidly changing environment. What will be the expected impact on the market?
ISO 9001, the international reference standard for quality management systems (QMS), is undoubtedly the most widely used standard in the world today, with more than one million certified companies and organisations in around 170 countries. Published for the first time in 1987 by the International Organisation for Standardisation, over the years the standard has undergone various revision, analysis and research processes that have led to the publication of the 1994, 1996, 2000, 2005, 2008 and finally the 2015 edition, still in force today. Its next edition, due to be published in September 2026, will introduce highly innovative themes to enable companies to adapt to new developments in the market, technologies and organisational, social and environmental requirements. Containing substantial changes, it is expected to have a significant impact on the market: based on statistics from already certified companies, the change will impact approximately 100,000 companies in Italy and over 1,200,000 organisations worldwide.

ISO 9001:2024 will therefore introduce significant new features, which can be summarised in seven new strategic points. Can you tell us about them in more detail?
The updated version will further strengthen the Risk Based Approach (risk-based thinking) aimed at identifying and mitigating operational risks. Strengthening this Approach will involve a more thorough assessment of risks and opportunities, in order to improve the company’s ability to achieve its objectives and better meet customer needs, increasing the reliability and safety of its products and services. ISO 9001:2024 will also place greater emphasis on the role of leadership in promoting a quality culture. Managers will be called upon to demonstrate a more concrete commitment to supporting the QMS, ensuring that quality objectives are integrated into the corporate strategy and that the necessary resources are allocated appropriately. This change thus aims to build a quality culture rooted in the company’s strategic values.

One of the most important new features of the new edition is the HLS – High Level Structure – designed to facilitate integration with other management systems.
Exactly! With the aim of facilitating compatibility with other standards, such as ISO 14001 for environmental management and ISO 45001 for occupational health and safety, the new standard will adopt a High-Level Structure. This approach will enable organisations to develop a more coherent, streamlined and efficient integrated management system.

The new edition will place great emphasis on sustainability and social responsibility. This is a decisively innovative change from the past!
Sustainability and social responsibility will become key elements in ISO 9001:2024. Companies will be encouraged to consider the environmental and social impact of their activities, integrating sustainable practices into their operational processes so that their management systems are resilient and adaptable to new environmental challenges.

In the era of digital transformation, the standard will also inevitably focus on technological advancement and digitisation.
Technological advancement and digitisation of processes will be recognised as key success factors for organisations. The new standard will encourage the adoption of innovative technologies to improve operational efficiency, communication and information management within the QMS. More generally, ISO 9001:2024 will emphasise the importance of continuous improvement not only as a reaction to problems, but as proactivity in process and product innovation. Organisations will be stimulated to develop methods to anticipate future customer and market needs. Finally, greater attention will be paid to managing relations with stakeholders. Companies will have to identify and understand the needs and expectations of all stakeholders, i.e. customers, suppliers and stakeholders, in order to ensure a more holistic approach to quality.

How much time will organisations have to transpose the regulatory changes?
From the publication of the new edition, companies will have three years to align their management systems with the new requirements. This will obviously require a significant commitment, but at the same time it will offer companies the opportunity to improve their quality management systems, better meet customer needs and contribute positively to society and the environment. The implementation of the new guidelines will enable organisations of all sizes to increase their competitiveness in the global market. Obviously, it is essential to start preparing for these changes by training staff, updating processes and actively involving the leader-ship.

Cennamo S.r.l., Italian pet food conquers international markets and contributes to the relaunch of Made in Italy

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Arcangelo, Danilo and Diego Cennamo, three young entrepreneurs from Campania, in 2009 created a dynamic company with a strong vocation for internationalisation. Indeed, Cennamo S.r.l. is one of the most competitive companies on the international market, where it has managed to launch new marketing and distribution channels for its products. ‘The pet food market continues to grow globally, driven by an increased awareness of owners regarding the quality and nutrition of their four-legged friends. In this scenario, exports undoubtedly represent a strategic opportunity for Italian companies in the sector,’ says Danilo Cennamo, financial manager of a company present in Italy and in more than 40 countries worldwide, in this long interview.
by Roberta Imbimbo

Dr. Cennamo, in what context does Cennamo S.r.l. operate today?
Our company was founded in 2009 with the ambitious goal of becoming an important reference point in the pet food production market, produced using exclusively selected ingredients and strictly controlled production processes. Today Cennamo S.r.l., present in more than 40 countries worldwide, is a highly appreciated and globally recognised brand. Initially operating only in a national context, over time it has successfully undertaken a process of internationalisation in some foreign markets, mainly in Europe and Asia.

The decision to open up to foreign markets has proved successful. What are the reasons that have pushed you across borders?
A small premise is necessary. In recent years, the role of companion animals within society has undergone a profound transformation, evolving from simple domestic presences to full-fledged family members. Over the same period, attention to the wellbeing of these animals has increased significantly, leading owners to increasingly seek out high quality, healthy and balanced foods that meet the specific nutritional needs of their four-legged friends. As a result, global demand for pet food has experienced unprecedented growth (and the global pet food market is expected to experience double-digit growth by 2030), prompting the industry to develop increasingly innovative and wellness-oriented products. Realising in advance the numerous growth opportunities offered by some foreign markets – Made in Italy is synonymous with quality and food safety, characteristics that are highly appreciated by foreign consumers – with a far-sighted vision, a few years ago Cennamo S.r.l. decided to embark on a path of geographic expansion in some as-yet unexplored markets. The exponential increase in demand at international level; the need to differentiate the offer and consequently mitigate risks, reducing dependence on the domestic market; the desire to increase brand visibility, increasing brand reputation also at international level, are just some of the reasons that have prompted us without hesitation to create new business opportunities abroad.

Every year you increase your commitment to further expansion. What are your strengths that will enable you to gain new foreign market shares? Which markets are you particularly focused on?
The use of selected raw materials right from their origin and the creation of cutting-edge recipes give our products a unique flavour and high nutritional value, with the added quality guarantee of an entirely Italian supply chain. These are obviously high-value added and competitive features that have enabled us to differentiate ourselves from international competitors. What’s more, thanks to the very recent restyling activity coordinated with the company rebranding, we have created new packaging with a highly innovative aesthetic line and a strong communicative capacity. Of course, there are still many challenges to be overcome, all equally exciting. We are growing year by year, achieving extraordinary results, and for the near future we aim to further increase our presence in the Serbian area; a strategic area that would allow us to reach the most distant eastern markets, such as Russia and China, as well as strengthen and optimise our presence in Eastern European territories. Thanks to a careful analysis of the global context, we recently decided to invest in the creation of two new sales positions dedicated to the development of the Balkan and Polish markets. This investment will enable us to significantly increase our sales by exploring new business opportunities and consolidating our presence in high-potential markets; to strengthen our brand by bringing our products and services to a wider and more diversified audience; and to generate value by contributing to the sustainable growth of our company and creating new opportunities for our stakeholders.

In conclusion, what is your secret to winning the ‘export’ challenge?
Continuing to invest in research and development of new products, to meet the needs of international consumers and to adapt both formulas and labelling to individual food safety and import regulations; building strong relationships with local distributors, to ensure efficient and widespread distribution of products; promoting the brand abroad, participating in trade fairs, organising tasting events and exploiting digital channels: this will be our strategy to further strengthen the company’s success on the international scene.

For more info (https://www.cennamopetfood.it)

Bradyseism in the Phlegraean Fields: a phenomenon to be carefully monitored

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In the Phlegraean Fields area, bradyseism has shown signs of intensification in the last two years, as the uplift of the ground, due to variations in magmatic hydrothermal pressure in the subsurface, has been accompanied by a gradual increase in seismic activity, both in the number of earthquakes and in their magnitude. In 2023, the strongest events occurred on 27 September and 2 October and had magnitudes of 4.2 and 4.0 respectively; while in 2024, the largest event was recorded on 20 May with a magnitude of 4.4. But what is the situation today? What phase are we experiencing? To answer these questions, we interviewed Dr Pierluigi Musto, geologist and author of numerous articles on the subject.

by Roberta Imbimbo

Dott. Musto, bradyseism in the Phlegraean Fields is a phenomenon that has always aroused great interest from a scientific point of view, in order to better understand volcanic processes and prevent any risks connected with possible eruptions or earthquakes. What phase are we experiencing today in terms of the rate of ground uplift and consequently seismic frequency/intensity?

Seismicity in the Phlegraean Fields is influenced by the speed at which the ground is rising: the greater the speed, the higher the seismicity, always bearing in mind that the maximum intensity expected in the area is estimated to be around 5 magnitude by experts. It has to be said that Prof. De Natale – Research Director of the Vesuvius Observatory, INGV headquarters in Naples – already in 2017 published (along with others) a paper in which he stated that, as the maximum uplift approached and exceeded the crisis of the 1980s, we would have an increase in seismicity, both in frequency and magnitude. Today we are a few tens of cm above this level. August is 10 mm/month with a fairly low seismic energy released compared to even the recent past. However, a significant seismic event was recorded on 6 December 2024 of Md 3.4 within a discrete sequence of less energetic events.  It interrupted a period of absence of earthquakes of magnitude >3 (the last one was recorded at the end of August 2024). During periods of greater seismic intensity, the average rate of uplift was greater: in May 2024 of 20 mm/month, between September and October 2023 of 15 mm/month (with a peak of 10 mm in just three days between 21 and 23 September). We can therefore state that as long as the ground continues to rise, we will have seismicity. However, it must be emphasised that it is not possible to predict earthquakes or even the way in which energy is released (isolated earthquakes, seismic sequences). The Phlegraean caldera is a complex system and the phenomena that occur within it do not have a linear trend. 

Can you give us a brief comparison with the bradyseismic crisis of the 1980s?

The two crises have different characters: in 1982-84 the rate of ground uplift was much higher. At that time we had values close to and sometimes above 10 cm/month, and in two years overall the ground rose by about 1.80 metres; in this crisis we are having a much lower rate of uplift. Suffice it to note that from November in 2005 until today the ground has risen by about 135 cm in the area of maximum deformation, at Rione Terra. However, it is necessary to remember that from 1985 to 2005, the beginning of the current ‘unrest’, the ground had lowered by about 95 cm. In the preceding crisis, after an initial period of moderate seismicity, there was a significant increase from 4 September 1983 and even more so from 4 October 1983, when an event with a magnitude of around 4.0 – 4.2 (the most energetic in those years) occurred. On 1 April 1984 there was a major seismic swarm with about 500 events in four hours. This has never happened again.

At what depth is the magma chamber now located? The director of the Vesuvius Observatory, Mauro Antonio Di Vito, spoke a few days ago of the magma rising from the previous 8 km to its current depth of 6 km. Is this confirmed? If so, what does this mean in practical terms? Is it plausible to think that there will soon be openings for the magma to rise?

Various specialised studies have been conducted with different methods on the situation of the Phlegraean subsurface and its evolution. All agree that there is currently a rather extensive magma chamber at a depth of about 8 km. It cannot be responsible for the thrust that generates the deformation of the ground, the source of this phenomenon is located higher up, between 3 and 4 km and would have limited extension (reference is mainly made to the model of Mogi – 1958). This is evident from the deformation itself, which is maximum in the Rione Terra area and tends to decrease rapidly laterally to become almost zero at the limits of the caldera.  Prof Roberto Scandone, in a recent speech on the occasion of the celebrations for the 25th anniversary of INGV’s establishment, called this deformation ‘a resurgent dome’: it is a definition I particularly like. Researchers do not agree on what the origin of this source is: some say that it is gas that has risen to such depths and comes from the magma chamber, others claim that there are small portions of magma that have risen from below and are able to directly determine the deformation. A third hypothesis points to ‘a middle ground’ between the first two. The various hypotheses are formulated through various methods of indirect investigation which, by their nature, never provide certain data. The fact that there are conflicting hypotheses should not be surprising, as the various methods applied do not always converge into a single model, all of which is a starting point for further study and investigation, which is the ‘salt of science’ provided it is supported by data obtained according to the scientific method.

Do we now have state-of-the-art instruments to predict a possible imminent volcanic eruption well in advance?

The Phlegraean area is monitored 365 days a year – 24 hours a day by the Vesuvius Observatory (INGV headquarters in Naples) with state-of-the-art instruments and highly specialised personnel. This is ‘multi-parametric’ monitoring that not only detects seismicity and ground deformation but other parameters such as geochemistry, gravimetry, etc. In this way, it is possible to effectively keep an eye on the territory. I would like to emphasise how the monitoring system has made great strides since the crisis of the 1980s, and is now being implemented. In the 1980s, seismographs were not digital, ground deformation analysis was not carried out by satellites, and various other instruments did not have the technology of today.

What could be the anticipatory signs of an eruption?

Researchers study what has already happened in other parts of the world; in the Phlegraean area we have the only example of an eruption that occurred in historical times and is therefore also supported by chronicles of the time (Monte Nuovo 1538). Studies are continually implemented in various fields of research also through constant comparison. For example, one can observe the trend of deformation over time: it has taken on an almost constant form since the crisis of the 1980s (maximum near the Rione Terra and gradually decreasing away from its centre). This suggests the stationarity of the source; if an asymmetry were to develop, with a significant increase in velocity, it would indicate a major movement from below. Reference is made to the seismicity that would increase significantly by providing other parameters of a specialised nature. It is essential to emphasise that these and other elements can only be assessed by the highly specialised personnel of the research institutes involved in monitoring, the only ones able to have all the parameters necessary for such a delicate prediction. I would also like to emphasise that international researchers are involved in various capacities in the study of the entire Neapolitan volcanic area. In Naples in May 2023, there was a very interesting conference that I had the honour of attending (as an auditor).

In the event of an eruption of the Phlegraean Fields, what would happen to Pozzuoli, Naples and all the districts within the red zone? Do you think that the population is sufficiently informed about the guidelines to be adopted in the event of imminent danger?

A possible volcanic eruption would presumably result in the emergence of yet another volcanic crater within the Phlegrean caldera. Where? It is impossible to know! How big would the eruption be? Experts rule out the possibility that it could be compared to the eruptions of the Campania Ignimbrite and the Neapolitan Yellow Tuff. The most probable event hypothesised is expected to be of small to medium magnitude, however it is assumed to be explosive in character with the expulsion of pyroclastic material into the atmosphere (Plinian or Sub-Plinian eruption). With the inevitable fallout, a high-temperature, high-velocity ‘pyroclastic cloud’ could be generated that would destroy everything it encounters; its path is totally unpredictable. Such a scenario would suggest the need to evacuate the entire Flegrean caldera and several areas on its rim, according to the Civil Protection’s evacuation plan. The inhabited centre of Naples would be exposed to ash fallout. At present, there are no indications of an imminent volcanic eruption. Since 2012, a state of ‘unrest’ has been ‘made official’ by raising the alert level for volcanic phenomena: from green (quiet) to yellow (attention). Any worsening in the state of the volcano would induce the competent bodies to raise the alert level to orange (pre-alarm) before a possible evacuation (red). The hazard for seismic events is different: it has been calculated that the highest energy event could reach a magnitude of about 5 (maximum theoretical event). The territory is already exposed to earthquakes with a magnitude > 3, which determines the need for an adequate prevention plan for both buildings and the behaviour of the population.

Awareness-raising on the subject starts with the youngest and starts right from the schools.

Several years ago, the Civil Protection and the INGV promoted an information campaign in schools aimed at teachers and students on the subject of prevention in the Neapolitan volcanic area (Project ‘I do not risk’) This project is aimed at the entire population and can be consulted at https://iononrischio.protezionecivile.it/it/. Recently, on the occasion of the 44th anniversary of the Irpinia earthquake, the Order of Geologists of the Campania Region promoted the event ‘The Geologist in the Schools’ in which a geologist (internal or external to the participating school institution) illustrated the dangers of potentially catastrophic natural phenomena. Educational initiatives on the geological aspects of the Phlegraean Fields are often promoted in various schools in the Phlegraean area, and I am often involved in them, as in the Comprehensive Institute where I teach (I.C.Madonna Assunta di Bagnoli).

Possible future scenarios?

First of all, it is essential that research goes ahead, that technological progress continues to support the instruments used for monitoring, that the competent bodies continue to improve in their functions, and, allow me, that the world of young people can become passionate about knowledge in this scientific field, providing new impulses for knowledge and doing in Neapolitan volcanology.

Copernico SIM, the value of financial advice independent from banking and insurance groups

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by Roberta Imbimbo
Founded in Udine in 1999 by Saverio Scelzo and other financial consultants with experience in the sector, Copernico SIM is a financial consultancy company that operates totally independently from banking and insurance groups and, by strategic choice, does not have its own products in order to avoid possible conflicts of interest. In its first 25 years of history, it has managed to excel on the Italian Savings Management scene, thanks to its innovative vision, the quality of its service and the customisation of its offer. Today Copernico SIM is in fact able to offer – to those who wish to be supported in their investment choices by a qualified and reliable partner – the guarantee of a professional management service, tailor-made according to individual needs, an asset management strategy that is based not only on in-depth knowledge of the markets, but also on the ability to analyse the client’s individual objectives and risk profile, in order to propose the most suitable solutions to achieve the set financial goals. The many years of experience gained in the field of financial consultancy, the strength of a highly qualified multidisciplinary team, the ability to work independently from Banking and Insurance groups, in the absence of conflicts of interest and according to the client’s needs, with innovative scientific methodologies that allow proper risk management, are the strengths that have enabled Copernico SIM to assert its leadership in a highly competitive market and to become an important reference point throughout the country,’ says the founder of a future-oriented reality that shines on the market for professionalism, experience and innovation. ‘The choice of financial products is made by considering the individual customer’s ability to bear the risks associated with his investments, based on his experience and objectives over time, and pursuing the highest possible return. Thanks to its organisational and managerial structure, Copernico SIM is now aiming for further growth both by expanding its core business to other strategic activities and through extraordinary operations.

Studio Vincenzo Curi, professionalism and experience at the service of businesses

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by Roberta Imbimbo
Set up in Osimo in 1994, Studio Vincenzo Curi is a firm specialising in business, management and strategic consultancy, which also deals with professional issues relating to companies in the agri-food sector. An all-Italian excellence that has succeeded in imposing its leadership in a highly competitive market, on the strength of a strategic vision, aimed at the centrality of the client, and of a strictly tailor-made consultancy, tailor-made according to the needs of each individual entrepreneurial reality. ‘In addition to the traditional accounting and tax services, the firm offers a variety of other high added-value and competitive services, thanks to which it has experienced a vertiginous growth both in terms of business volume and organisational structure (today it has 40 employees and an additional office in Altidona),’ says the founder of a firm that shines on the market for its experience, professionalism and innovation. A future-oriented firm whose mission is to enable companies to grow and develop in their target market thanks to a strategic collaboration with a highly qualified and reliable partner. Among the services offered, financial management stands out, i.e. that activity aimed at managing cash flow, finding the necessary funds to finance the company’s strategic plan and analytically assessing the impact that each investment has on the company’s profitability and solvency. This is, of course, a strategic activity for corporate sustainability, both in the short and long term. ‘Accompanying entrepreneurs in this virtuous path of growth has allowed us to make a difference in a market that needed, because it lacked, a highly specialised culture in such an articulated and complex subject. Despite the important milestones achieved in so many years of activity, the firm is setting itself ever more ambitious challenges, such as that of expanding its territorial presence in the Marche region, becoming one of the region’s leading players.

The innovative staff training project for shopping centres

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by Roberta Imbimbo
An important professional training project has recently started, delivered in a highly innovative and interactive way, specifically designed and conceived for shopping centre staff. Conceived with the aim of significantly improving the performance management of employees, helping them to increase the specialist skills needed to manage customers in an increasingly efficient and professional manner and to face the challenges imposed by an increasingly demanding and competitive market, the project – already active in the Carosello, Il Castello and I Gigli centres – bears the signature of two major brands: Eurocommercial Properties Italia, – one of Europe’s leading shopping centre specialists – and Piazza Copernico, a leading company in the e-learning training sector. ‘Investing in the skills of retail staff is strategic to increase the attractiveness of centres and to maximise customer loyalty, guaranteeing customers a better shopping experience. The idea is that training on high levels of customer care can represent a concrete opportunity to enhance the value of the Centres,’ says Viola Manzoni, Asset Manager at Eurocommercial. The training offer and the way the courses can be used are truly innovative and interactive. ‘In fact, the ECP Retail Academy offers a digital training catalogue, structured in more than 50 short online courses on crucial topics such as stress management; work-life balance; antifragility: how to excel in performance; the 4 rules of problem solving; gentle leadership; and knowledge sharing. There are also some interactive videos showing practical examples from everyday working life, so that employees can experience situations similar to those they might encounter in real life and learn how best to deal with them,’ explains Eraldo Colombo, senior partner at Piazza Copernico. In an increasingly technological world, training must also be at the cutting edge, providing agile, user-friendly training courses and always having people’s well-being and motivation at heart’. Eurocommercial and Piazza Copernico have combined their expertise to devise a training programme to be successfully exported to other shopping centres.

Nesite, a company with a green heart that shines on the market for experience and professionalism

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Owned by the Pittarello family and with more than 60 years of history, Nesite is the design, production and installation brand of raised floors; an all-Italian excellence, part of the Transpack Group, that has managed to assert its leadership in a competitive market on the strength of a strategic vision and highly specialised skills. Nico Pittarello, CEO Transpack Group, explains the reasons for the success of a company that now aims to make its contribution to a new culture within its sector, based on sustainability.
by Roberta Imbimbo

Dr. Pittarello, how was Nesite born?
Nesite became part of the Transpack Group, specialised in the production of industrial packaging and provision of integrated logistics services since 1974, thanks to a family entrepreneurial vision, determined to invest in strategic activities with a view to business diversification. Thus began the development and valorisation of a product born in our territory (the raised floor is from Veneto), in order to meet the needs of a market increasingly oriented to functionality and sustainability, with innovative and high quality solutions.
Following the acquisition of the Uniflair business unit, sold by Schneider Electric at the beginning of 2022, Nesite has experienced exponential growth both in terms of production capacity and turnover (today it has a turnover of over 24,000,000 euros) and organisational structure (today it has 50 highly qualified employees), becoming in fact an ambitious and innovative reality, able to take care of highly prestigious projects.

What special features distinguish you from your competitors?
In addition to the experience and specialised skills gained over many years of activity, one of our main strengths, which has allowed us to differentiate ourselves from the numerous market players, is represented by the wide range of products we offer, with a high functional and aesthetic value, an innovative spirit, high performance and flexibility, and therefore capable of enhancing architectural projects of absolute value. This is testified by the works realised in the city of Milan (for a total of about 80,000 square metres), including Gioia22, the first nZEB skyscraper in Italy, which rises in the former area of the Inps executive complex. Another important peculiarity, with a high added value and competitive edge, is the ability to provide technical consultancy tailored to the needs of each individual project; a design that pays attention to every detail; industrial production that is strictly Made in Italy and installation with scrupulous craftsmanship. Today Nesite, recognised nationally and internationally (exports currently account for 30% of total turnover), is an excellence with a strong vocation for innovation and sustainability, which has focused its attention on natural, 100% recyclable materials such as cork and resin.

Speaking of sustainability, how important is this issue for you?
For us, sustainability is a virtuous and continuous path, which we address through the use of renewable energy sources, reduction of CO2 emissions, waste recovery, circular economy, and more generally the adoption of a sustainable development model: we have made environmental and corporate social responsibility our main ethical value. Thanks to the choice of harmonising economic growth objectives with green policies – thus combining innovation, productivity, competitiveness and respect for the environment – over the years we have been committed to being a spokesman for best practices throughout the sector. Hence, the decision to obtain important certifications such as ISO 14001, the FSC® of the Forest Stewardship Council®, and the EPD (Environmental Product Declaration), to strengthen our commitment in our sector, for a more sustainable future. Firmly convinced that the production process is inseparable from collective well-being, we have therefore adopted increasingly efficient and automated production models, integrating machines, systems and people. A choice strongly desired to increase brand reputation in a market that is particularly attentive to product quality, respect for the environment and the enhancement of human capital, another aspect that is essential for us. In fact, our sustainability path also concerns the social aspect, i.e. the people who work for us and with us, on whom we are investing heavily in terms of training and welfare policies. To this end, we have just launched Laborability, an internal communication project, a real investment aimed at spreading the company’s identity and ethical values among all employees, to make it clear to everyone where we are going, how we are doing it, and above all why. And always with the aim of creating a culturally innovative work environment, and a regenerative project attentive to the circularity of products, we decided to undertake the delicate path to obtain Cradle to Cradle certification, an important and ambitious recognition for a company with a green heart that every day strives to generate a positive impact on man and the environment.

Studio Parente, professionalism and experience at the service of SMEs

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by Roberta Imbimbo

Studio Parente is an all-Italian excellence specialised in management and strategic business consulting, with a particular focus on tax planning, management control, asset protection and facilitated finance. Established in 2009 in Latina, operating throughout Italy and internationally, the firm is a dynamic and future-oriented reality, able to support clients – mostly SMEs and innovative start-ups active both in Italy and abroad – with a tailor-made, qualified and customised consultancy, rigorously tailored to the needs of each individual business. ‘Thanks to an innovative vision and highly specialised know-how, the firm is today a reliable and competent partner, able to allow companies to grow not only in terms of profitability but also in terms of visibility,’ says Italo Parente, founder of a firm that shines on the market for its professionalism, experience and innovation. Highly added-value and competitive features, thanks to which it has received important recognition in recent years: in 2022 it was included by ‘FORBES’ in the list of the 25 best firms for digital innovation, following an initiative by Euroconference and Teamsystem; in 2023 it was included in the list of the 25 best firms for growth and competence; and again last year it won the prestigious ‘delle Fonti Awards’, also becoming a partner of the Italian excellencies of Il Sole24 ore for its recognised ability to create value for its clients by providing highly professional and innovative consultancy. The firm boasts expertise in complex and articulated matters such as strategic tax planning; in this field, its aim is to help entrepreneurs optimise their tax situation with a series of targeted strategies to reduce the overall tax paid, making the most of the provisions provided for by Italian law. A very important activity that cannot be disconnected from management control, which, for its part, allows companies to increase their economic margins with important spin-offs in terms of market competitiveness. In spite of the goals achieved in so many years of activity, the firm aims to expand its core business to other strategic activities, such as corporate crisis, in order to win more and more ambitious challenges!

For more info (https://www.studiocommercialistaparente.it)

CAMImpianti, design and production of industrial plants since 1993

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Founded in 1993 from the far-sighted idea of Mr. Vittorino Roncarati, now in its second generation with the entry into the company of Paola and Marco, the founder’s children, and Ienner Tassinari in the commercial sector, CAMImpianti is a company in Emilia Romagna highly specialised in the design and production of machines and industrial plants for the handling of powdered, granular and liquid raw materials destined for the food, chemical, plastic and rubber sectors. An all-Italian excellence that has experienced exponential growth in recent years and now aims to expand into new strategic markets.
by Roberta Imbimbo

Dr. Roncarati, with what mission was CAMImpianti born?
CAMImpianti was founded in 1993 with the ambitious goal of becoming an important reference point in the field of design and production of technologically advanced industrial plants; a challenge that was won thanks to a strategic vision and highly specialised know-how matured by a multidisciplinary team of 28 qualified professionals. It is no coincidence that, in recent years, the company has experienced exponential growth both in terms of organisational structure and geographical expansion, becoming operational both nationally and internationally. Today, CAMImpianti is a future-oriented reality in Corporeno Cento (FE), able to provide ad hoc solutions that are absolutely non-standardised but customised, tailor-made in an almost sartorial manner according to the needs of each individual customer.

What kind of market is it in which you operate? And what peculiarities distinguish you from your competitors?
Although it is a highly competitive market, CAMImpianti has managed to distinguish itself from numerous players thanks to more than 30 years’ experience in the sector, the high quality of its solutions, which are rigorously customised and adapted to the various regulations, and the continuous assistance provided at all stages of the process, from the feasibility study through to the realisation, installation and subsequent maintenance and industrial automation of the machinery. Thanks to substantial and continuous investments in technological innovation (approximately 5% of turnover is invested each year), the company is able to develop increasingly modern and cutting-edge solutions (thanks also to the use of AI) and proactively anticipate the needs of a constantly evolving market, thus responding adequately to the various requirements with a reliable and timely commercial proposal. This high added-value and competitive edge has enabled the company to significantly improve its brand reputation and increase its customer base year after year.

How important is human capital for you?
Very much, it is without doubt our most valuable resource, the key to our success! It is in fact people who give value to the work through competence, passion and determination, all very important ingredients that translate into invaluable added value in the service of our customers. In an increasingly digital and interconnected world, people will be required to have increasingly specific technical and digital skills. For this reason, CAMImpainti is launching a company training programme that will transversally involve all employees in order to hand down and preserve the know-how acquired in over 30 years of activity. This confirms our commitment to building a state-of-the-art working environment in an innovative cultural context. A confirmation of the awareness that, to be competitive, today one has no choice but to excel and innovate.
So many goals have been achieved in all these years. Future goals?
To continue to grow by exploring new strategic markets, always with the maximisation of customer satisfaction at heart.

Italfrom Marche is reality

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Founded in 2010, Italfrom is a company highly specialised in the online marketing as well as the design and assembly of: fences and gates, shelving and industrial and commercial furniture, cottages and garden furniture, office and home furniture, street furniture and parks, construction and insulation, fixtures and fittings, and agriculture. An all-Italian excellence that has managed to assert its leadership in a highly competitive market thanks to a strategic vision and an innovative business approach, as Pepe Oto, the company’s Co-founder, explains in this interview.

Mr. Oto, with what mission was Italfrom born?
The Italfrom brand was born with the ambitious goal of becoming a reference point in the e-commerce market back in the days when online was still an unknown terrain full of unknowns. We are extremely satisfied with the important results achieved to date, which have come about above all thanks to the considerable energy and resources that we three brothers – with the constant support of our parents, in particular our father, who is still actively present in the company today – have invested over the years in the future of the brand, created and developed day after day with passion, intuition and tenacity. It is no coincidence that, in a very short time, Italfrom has experienced rapid growth both in terms of organisational structure and expansion (also thanks to the establishment of strategic partnerships with some of the most prestigious Italian and world economic entities) and has managed to assert its leadership in a sector that has subsequently become highly competitive, clearly distinguishing itself from its numerous competitors.

There were obviously many initial obstacles to overcome, but today you have undoubtedly become an excellence in your sector.

Exactly, even though there are still many challenges to face and goals to achieve! At the beginning, we suddenly found ourselves catapulted into a totally new world, still to be explored, with which we felt we had a considerable affinity and predisposition, but without having the experience and structure behind us necessary to face the many challenges imposed by a very dynamic and constantly evolving sector. What’s more, our company was born in a small town in the hinterland of Irpinia, to which we are so attached, but which is underdeveloped industrially and has very limited commercial outlets; This aspect has certainly not played to our advantage, and it has undoubtedly penalised us, making our work much more laborious, particularly in those early years when everything was still to be created and when even establishing a simple agreement or a new contract with a courier or transporter was an arduous undertaking and not at all taken for granted, especially since we were located in an area that was poorly served and therefore it was also difficult for most of them to offer us an adequate and competitive daily service. Throughout these years there have been many moments of discouragement; but fortunately in most of those moments, in a timely and ever-increasing manner, three fundamental and essential aspects came into play to calm these perplexities of ours: The gratifications that gradually came to us from Italy and in some cases even from further afield in Europe, confirming that we were on the right track. In fact, already in those early years of Italfrom’s life, to our amazement and satisfaction, we were awarded international recognition such as our selection in the FT1000 (compiled by the British economic-financial newspaper Finacial Times in collaboration with Statista; a list that included the top 1000 companies throughout Europe that had achieved the highest percentage growth calculated between 2012 and 2015). The other aspects were, the iron will not to destroy what had been built with so much effort; and lastly, the impressive speed with which the Internet and e-commerce travelled and emerged in those early years, which gave us no respite and left us no room and no time for second thoughts, since that would most likely have meant missing that fast-moving train, and we had to be on the ball every moment, non-stop, This constant ‘pressing’, however, has inevitably led us over the years, from the vast majority of successful and timely choices and decisions to a few less successful or delayed ones, with which we have subsequently had to reckon, sometimes paying rather high prices, Although some of those mistakes turned out to be useful in retrospect, as they served to teach us as well as strengthen us, in a way it helped us to make them in order to learn. Today Italfrom, thanks above all to our tenacity and determination, is an innovative and future-oriented company that aims to perfect its work and production processes with the help of automation and new technologies, and to internationalise its brand in European markets with the creation of new export portals.

And so, after the initial sacrifices, Italfrom has also grown significantly in terms of personnel. How important is human capital for you?
Very much! It is without doubt one of our most important resources. Since the second half of 2014, we have been hiring young people of our age and countrymen, with whom we have been training from the very beginning, considering that most of them were entering the world of work for the first time or came from experiences and worlds totally different from that of e-commerce; Today, we are proud and satisfied to see that those same employees, from young apprentices, are increasingly becoming expert professionals in the sector. For the company, being able to count today on a qualified and skilled team is a strong point with high added value for the future development of the brand.

In recent years, you have made considerable efforts to intensify your presence in Italy as well: it is no coincidence that you have recently opened a new office in the Marche region. Can you tell us about it?
Our new headquarters of over 2500 square metres, completely renovated by us in the province of Ancona, is finally operational. The decision to invest in this region was not by chance but strategic in many respects, starting with the commercial and industrial development that this land offers, the proximity to the A14 Montemarciano toll gate, the commercial port, and the airport, but also and above all with the nearest northern Italy and northern Europe, where a very important slice of our business has developed since our inception. But the main reason that drove us to invest outside our home territory where we still operate with success and satisfaction, perhaps the most significant motivation, can be summed up in a phrase revived by some recent advertising slogans: ‘Marche, Italy in a Region’. What better land than what is known as ‘Italy in a Region’ could have acted as a forerunner for an ambitious desire for territorial expansion that we hope will gradually replicate itself over time in other areas of Italy, thus allowing us to get even closer to our customers and to further refine and increase our services in the territories. Having invested in this land has also allowed us to explore and deepen new strategic sectors, such as real estate, construction and renovation; to significantly increase our know-how and expertise; and to open up new avenues and future business prospects. It is in this direction that our new innovative platform – www.italfromrenovation.com – has been conceived. It will soon be online for the demand and best offer of real estate, services and renovations, construction, furniture, doors and windows, agriculture, vehicles, digital products, for companies, professionals and with limitations for private individuals, with the aim of intertwining online business with offline business in the territories through advanced and intuitive functionalities. With this platform, together with our other innovative platform, www.italfromplace.com, which is already online and operational for the best companies and professionals, with different dynamics and modalities, we set ourselves the same objective of continuing and increasing our successful path in the i-tech and online world that we started with our historical, consolidated and award-winning e-commerce site www.italfrom.com, which remains our fixed point in which we continue to invest more and more every day. All in all, we hope and trust that all this will, together and in its own way, in a few years’ time place our brand among the big names of the online market, a very ambitious and at the same time distant and very arduous dream that we set ourselves back in those early years when, in the tranquillity of the Irpinian hills, we were headlong shut up in a couple of rooms of a flat, hastily converted into offices, with no certainties and with the few tools we had at our disposal, everything seemed even further away, but with tenacity, far-sightedness, passion, compactness and many sacrifices from that pair of closed rooms we somehow managed to open up to the whole world, taking our brand beyond our borders and beyond all expectations over the years, and today that dream that seemed so far away is certainly closer than yesterday.

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